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Customer Service Representative - No experience needed

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Customer Service Representative - No experience needed

Caldwell Communications*is your trusted partner for your business process outsourcing needs. We utilize time-tested methods to provide you with expert contact management solutions.
Our aim lies on building our client partners’ brand value in each call we answer, email we respond to, and every contact we interact with.
We intimately involve ourselves into our client’s business. Our senior management works closely with our client partners and learn all they can about our clients’ needs and after making a careful study, we formulate a custom-fit solution treating our clients’ business as our own.
You will find our solutions to be dynamic, efficient, and compatible across all organizations. We are prepared to cater to client needs globally and deliver consistent solutions anywhere in the world.
We believe that to ensure a lasting partnership with our clients, we need to go beyond our commitment to being our clients’ brand champions by fostering a cooperative relationship with our clients with the goal of continuous improvement and quality excellence. Creative, down-to-earth, and professional – that’s how you can describe our team.

Job Responsibilities:
• Resolve more complex cases and take on special projects
• Acquire technical knowledge of Information products in order to address customer problems and questions by attending internal training classes
• Proficiency in the use of all available tools that aid in the case resolution process
• Train peers in technical and administrative procedures of the team
• Respond to customers problems and questions in a timely, professional and appropriate manner in order to maintain high levels of customer satisfaction and low case duration

Jobs Qualifications:
Must have finished atleast two years in college
Atleast 18 years old
Self-motivated
Good english communication skills
Team Player
Requires minimum supervision


What Do We Offer?
? An open, friendly and professional work environment.
? A professionally and personally rewarding career.
? Opportunities to grow and be promoted within the company.
? The chance to travel abroad.
? Performance incentives and employee perks and benefits.

APPLY NOW !
If you wish to be part of our ever-growing and talented family, we would like to hear from you! Our new office is located at the 8th Floor of Cybermall, Eastwood City, Libis Quezon City. And Look for MIA (09754907402) as your contact person or you may send your resume at rica.mangrobang@caldwellcommunications.net so we can review it and schedule you for an interview. Thank you for your interest and have a good day!

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