Start Date: 21 Sep
Nature of Industry: BPO
Career Level: Associate Level
Employment Type: Fixed Term Contract
Work Location: Taguig City
Work shift: Nighshift
Salary: Php 18k monthly
Compensation Type: Bi-monthly
Submit application to: rennalyn.ortilano@chrsglobal.com
RESPONSIBILITIES:
Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence
Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider
Intervene with care providers (doctors offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed
Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient
Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member
QUALIFICATION:
- Open to college graduates of any course without any prior work experience
- Also open to candidates who completed at least 2yrs college with prior work experience in a non-bpo company
PERKS:
-Be part of the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
HMO (With dependents based on civil status of candidate (S 50% covered for parents upto 65y/o; M 100% covered spouse + upto 2 kids)
Insurance
Leaves (Sick, Vacation, Maternity As mandated by law, Paternity - As mandated by law, Bereavement)
Allowances
Paid Trainings / Seminars
Salary Appraisals
Career Growth
Performance Bonus
THIS IS FOR DIRECT HIRING
Nature of Industry: BPO
Career Level: Associate Level
Employment Type: Fixed Term Contract
Work Location: Taguig City
Work shift: Nighshift
Salary: Php 18k monthly
Compensation Type: Bi-monthly
Submit application to: rennalyn.ortilano@chrsglobal.com
RESPONSIBILITIES:
Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence
Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider
Intervene with care providers (doctors offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed
Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient
Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member
QUALIFICATION:
- Open to college graduates of any course without any prior work experience
- Also open to candidates who completed at least 2yrs college with prior work experience in a non-bpo company
PERKS:
-Be part of the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
HMO (With dependents based on civil status of candidate (S 50% covered for parents upto 65y/o; M 100% covered spouse + upto 2 kids)
Insurance
Leaves (Sick, Vacation, Maternity As mandated by law, Paternity - As mandated by law, Bereavement)
Allowances
Paid Trainings / Seminars
Salary Appraisals
Career Growth
Performance Bonus
THIS IS FOR DIRECT HIRING